FAQ's

Online Orders

What communication will I receive regarding my order?

You will receive an order confirmation email within 30 minutes of placing your order, outlining the date and time of your order, the items you have purchased, your billing and shipping address, chosen delivery method and payment method.

 

Once the order has shipped, you will receive a dispatch notification email with the tracking number, so you can track your order.

 

Once you have received your delivery, please check that you have received all the items ordered and contact us immediately, (within 14 working days), if any items are damaged or missing, so we can replace them for you.

I am unable to use your website. Are there other ways I can purchase direct from iCandy?

If you need any assistance purchasing direct from us, please contact us on 8633536776 and we will be happy to help.

How do I activate my iCandy Warranty?

You don't need to do anything to activate your 5 year warranty - just keep hold of your proof of purchase.

What does the iCandy warranty cover?

iCandy warrants that your new iCandy Pushchair will be free from defects in material or workmanship. If any defects of this nature should occur within the warranty period iCandy will make any repairs, using new parts, to put right any problems free of charge.

Why iCandy?

Is iCandy a Premium Brand?

iCandy is a brand renowned for designing high-performance pushchairs that look the part too. If you're after a pushchair that will grow with your family, then iCandy aim to have you covered with the latest version of their ever-popular single-to-double pushchair, the Peach 7.

Why does an iCandy Peach cost so much

The iCandy Peach 7 stroller price reflects its Premium status in the market. You are getting exceptional quality, innovative design, and comprehensive feature set, which are some of the reasons why this stroller commands a higher price:

Is it worth getting a stroller with Bassinet

As a discerning parent, opting for a bassinet pushchair is about investing in a formative experience during your baby's early stages.

If you value having a constant, comfortable space for your baby that easily transitions into a durable stroller fit for a toddler, a bassinet stroller is an unparalleled choice.

Collapsible row

Collapsible row